Information advice and support is a vital element of the work. Our experience is that a very high proportion of learners face difficulties that go well beyond their learning needs.

The centre is already seen as a place of first resort for help by many students with a wide variety of problems and difficulties including benefits, domestic violence, and immigration issues.

Dealing with a complex society like ours it is daunting for women with few language skills and little experience outside the home to access support, especially on their own. Many of the people we work with face difficulties that go well beyond their learning needs, so our outreach workers also offer support, advice and encouragement helping learners to deal with issues outside the classroom which may affect their ability to learn. Through our outreach work and peer support, women access confidential, tailored 1:1 support when they are struggling with all kinds of problems like help with filling out forms, understanding statutory processes and accessing specialist agencies for housing, benefits, sexual violence and immigration issues.

Essential to this aspect of our work are our very strong links with other local organisations, with a wide range of community groups, and with specialist local services like CommuniCare, Reading Refugee Support Group, New Directions Adult Learning, local GPs, Healthwatch, the National Careers Service, Reading Welfare Rights and many more.

Progression opportunities are discussed termly by tutors, RCLC staff and from Matrix accredited information, advice and guidance advisors from New Directions and the National Careers Service (NCS)

Please click on the links below to access the New Directions website, the NCS website and the WEA website who run local accredited courses offering progression from RCLC courses.

New Directions Adult Learning

National Careers Service